SUGARCRM PLUGIN

SMS Communicator

Boost communication efficiency with SMS conversations directly from your SugarCRM. The SMS Communicator integrates with Twilio and VoIP software, allowing users to engage with leads across multiple numbers while keeping all interactions organized and accessible.



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Manage SMS Conversations Like Never Before

The SMS Communicator is designed to enable seamless SMS conversations with leads and accounts directly within your SugarCRM. Integrating with Twilio and VoIP software, it allows users to initiate and engage with multiple phone numbers simultaneously, ensuring that each conversation remains distinctly tracked and organized.

As a centralized hub, the SMS Communicator simplifies the process of managing discussions with leads. This unified platform streamlines both the initiation and conclusion of conversations, providing an efficient solution for communication management within your SugarCRM.

  • Free 30-Day Trial
  • Unlimited Users
  • Outstanding Support
  • Supports Sugar Sell
  • Supports Sugar Serve
  • Supports Sugar Enterprise

Immediately after checking out you can download and install your add-on. Licensed for one production SugarCRM instance and unlimited test and dev instances.
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Key Features and Functionality

Maximize Productivity: Spend Less Time Managing, More Time Succeeding

The SMS communicator pop-up will be visible on the right side of the screen.

  • The SMS Communicator plugin integrates with SugarCRM, providing a personalized chat experience linked to primary module records like Leads.
  • Users can access contact details and chat histories directly within records, streamlining communication without switching modules.

Instantly View Chat History and Numbers with the Communicator Icon

  • Initiate conversations directly from the SMS Communicator, utilizing all linked customer data for seamless interactions.

You can switch the numbers anytime, view its chat history (if available), and converse.

  • The plugin offers both personalized chat views and a complete conversation view for easy interaction tracking.
  • Manage multiple conversations across modules within the SugarCRM, maintaining continuity in communication.

In list view, clicking the Communicator icon will open the list of conversations.

  • Integrates with Twilio and VoIP software, enabling SMS communication across multiple phone numbers while keeping all interactions organized within your SugarCRM.

Both conversation and list views can be displayed at a time as well.

  • Note: If any module is related to the primary module as many to many or one to many, then it will show the info associated with the latest modified linked primary module.

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